Frequently Asked Questions

Microground tea lattes are made from finely milled tea leaves, creating a smooth, velvety texture and a rich, full-bodied flavour in every cup. There is nothing to steep and nothing to strain.

Each 50 g latte pouch makes approximately 25 servings.

Add your spoonful to a cup, pour in hot water and milk, and stir. It takes under two minutes, and it can be enjoyed both hot and iced. Preparation instructions for both are printed on the back of every pouch.

Our gift boxes feature products from Canadian small businesses and artisans. While certain ingredients may be sourced globally, such as the tea in our latte blends, our products are proudly curated, crafted or packaged in Canada.

Our minimum corporate order quantity is 10 gift boxes. The Blossom Soap Flower Box and all of our lattes can be ordered one at a time.

Yes. We offer a variety of customization options, including branded packaging and custom add-ons such as logo stickers, personalized thank-you cards, plantable seed paper tags, engraved coasters and pens, and fridge magnets.

Yes. Company logos can be added through our available corporate branding options. Tell us what you need on the Custom Corporate Order form and we will quote it.

Personalized gift messages are available as a corporate branding add-on for qualifying corporate orders.

If an item in your order becomes unavailable, we will contact you within 24 hours of purchase. Where appropriate, we may substitute it with a product of equal or greater value from one of our artisan partners.

No. The Blossom Soap Flower Box is available starting from a single box. Corporate or event orders may qualify for custom pricing.

Yes. We currently ship within Canada only.

Shipping is calculated at checkout based on your location and order size. Corporate gifting orders receive a customized shipping quote based on quantity and destination.

Multi-address shipping is available for corporate orders and may require additional processing time and shipping charges. Each box is packed individually and tracked separately.

Due to the nature of our food, personal care and custom-branded products, all sales are final. If your order arrives damaged or incorrect, contact us within 24 hours of delivery with photographs and we will put it right.